Our Customer Reviews

New Era Plumbing & Septic Service IconNew Era Plumbing & Septic Service

4847 Industrial Access Road #109, Douglasville

4.7 501 reviews

  • Avatar Sharon King
    New Era Plumbing is an excellent company! The customer service is excellent-professional, courteous and helpful! The techs, Anthony and Curtis, are the best! Their service was professional, courteous and helpful. Any questions were answered … More and if they were not sure, they contacted someone for sound advice and info. I have referred this company to family and friends. Some have used them and are quite satisfied!!!
    ★★★★★ 4 weeks ago
  • Avatar Thomas Raines
    We had Gilberto with New Era at our house to open then clean out our septic tank. Him and his assistant were both very professional and polite. They kept me informed every step of the way. They were careful and did a great job even after … More finding a couple unseen obstacles when digging. I highly recommend this company. They were there day after first call, arrived on time, and again kept me informed from the minute they left the shop.
    ★★★★★ a month ago
  • Avatar Rashad Lewis
    If I could give more than 5 stars, I would. Anthony was one of the most professional individuals I’ve ran across. He was prompt, courteous and detailed. Upfront pricing was more than fair and the repair was performed without issue. I will … More definitely use New Era again. I wish all companies operated like New Era.
    ★★★★★ 2 weeks ago