Plumbing Services in The Metro Atlanta Area

This is the first time we have used New Era Plumbing I called them a day after we had had those below freezing weather at garage was completely covered in water from a frozen pipe that split the lady that answered the call was absolutely wonderful you can hear the sound in her voice and knew this was a person who cared about her job and how she performed or better yet how her company performed and told me they would get me on the list for a fix the next day but if he could he would get to us today or that day she called back within a couple of hours and told me what time the plumber would be there I was absolutely shocked. that I called that morning and by 3:00 in the afternoon or Plumbing issues were fixed and again I will say I was shocked that just doesn't happen with other plumbing companies and I've used a lot of them and whenever they have come it seemed all they cared about was the money make sure they were getting paid and these are the other companies I'm talking about but their name Rings true and it is great to see new era Plumbing all these other companies need to take notice and I'm sorry I can't remember the name of the lady who answered the phone and I dealt with she should be a trainer for all plumbers that have front desk operations that deal with the customers on the phone and learn how to take care of the customer I highly recommend New Era Plumbing and only New Era Plumbing. thank you guys so much what a wonderful experience have a great day and God bless. and FYI I will never use another plumber in the Douglasville area great job Happy New Year