About Us

About The Company

New Era Plumbing is proud to offer customers in Douglasville the best in plumbing services and products at an affordable price. We have been serving the area since 2013, and our team has built a reputation for trustworthy and professional service with a serious commitment to craftsmanship and hard work.

We are experienced plumbers trained to handle everything from your clogged drain to your broken water heater. We offer a wide variety of plumbing services, and our specialists are known for getting the job done right and on time. At New Era Plumbing, we are highly trained and certified plumbing specialists you can trust to tackle even the toughest job. Plus, we stand behind all of our work with a full one-year warranty when we service your plumbing. You can also count on our dedicated and knowledgeable office staff to answer any questions you may have about our products and services. We offer a wide variety of plumbing services, and our specialists are known for getting the job done right and on time.We offer a wide variety of plumbing services, and our specialists are known for getting the job done right and on time.

What Drives Us

Our core values serve as the foundation for all our actions and decisions. Here's what's important to us:

Integrity

We commit to being transparent and honest in all our dealings. When we give you an estimate, you can count on it. When we say we'll arrive at a particular time, we will be there.

Quality

Nothing less than the best will do. We use high-quality materials and apply the best techniques in our plumbing services. Our team is highly trained to ensure each job is done right the first time around.

Customer Focus

Your satisfaction is our top priority. We listen carefully to your needs and tailor our services accordingly. No one-size-fits-all solutions here, just customized, effective plumbing remedies.

What Sets Us Apart From the Competition?

We always strive to meet and exceed client expectations. Our team is equipped with the latest tools and technologies, ensuring that each job is completed to the highest standards. Not only do we strive to resolve your immediate concerns, but we also aim to provide long-term solutions that save you time and money in the long run.

At New Era Plumbing, we understand the value of well-maintained plumbing systems in ensuring comfort and convenience in homes and businesses. We take immense pride in setting industry standards when it comes to reliability and quality workmanship. From our initial consultation to job completion, our focus is on making your life easier, one well-executed plumbing solution at a time.

Our Mission

Our mission is to deliver exceptional plumbing services with professionalism, integrity, and an eye for detail. We see ourselves as problem solvers who improve your quality of life. Whether it's a small leak that's nagging you or a major overhaul that's necessary, our goal is to solve your issues in a way that's efficient, effective, and respectful of your space.

1000

Projects Completed

25

Years of Experience

100

5-Star Reviews

10

Technicians

Our Services

We offer a comprehensive range of plumbing services designed to meet diverse needs. Here's a quick rundown:

Residential Plumbing: From fixing leaks and unclogging drains to installing new fixtures, we cover it all.
Commercial Plumbing: Businesses have unique needs, and we're well-equipped to meet them. We offer timely and efficient services that minimize downtime.
Emergency Services: Plumbing issues don't always wait for a convenient time to arise. That's why we offer emergency services to get things back to normal as quickly as possible.
Preventative Maintenance: Regular inspections can prevent small issues from becoming big problems. Our maintenance services keep your systems running smoothly year-round.

Protecting You and Our Team

We adhere to stringent safety protocols to protect both our team and our clients. Each member of our team is trained in safety procedures, and we continually update these guidelines to adhere to industry best practices.

Personal Protective Equipment: All technicians are equipped with necessary PPE to ensure a safe working environment.
Sanitization: We sanitize our tools and work areas before and after each job.
Training: Ongoing safety training is a requirement for all our team members, ensuring that they are always up to date with the latest safety standards.