New Era Plumbing Guarantee

We always aim to impress, satisfy, and please our customers. Why? Because we want to keep them! That is why we treat them like family: fairly and personally.

When you choose New Era Plumbing, you can expect a level of service that satisfies your needs. To prove it, we offer customers the following service guarantee.

We are one of the only plumbing contractors in Douglasville that actually has a real, live plumber answering the phone on nights and weekends. That way, we can help you with your important questions in the event of an emergency.

Not only do we answer immediately, but we can also get a professional plumber to your home promptly, even if it is after hours. We don’t charge extra to respond to plumbing emergencies because we believe in quality customer service. You will tell a friend how great you were treated, and that is more important to us than cashing in on a high bill.

The majority of our customers refer a friend or family member because of this, and we continue to grow. Keep us in mind then your toilet gets backed up or your drains won’t drain! We handle it all!

  • Your Satisfaction Is Guaranteed: Work with us, and you will be delighted with the level of service you receive.
  • We’re There When It’s Convenient for You: Scheduling service with us is simple. You choose the time that is most convenient for you, and we’ll be there.
  • True Professionalism: Choice Plumbing is fully licensed and insured. Our plumbing technicians are experienced and extensively trained for emergency plumbing service.
  • Fair and Upfront Pricing: For your piece of mind we charge by the job not by the hour, and can give you a full price in advance before you decide.
  • Clean-Cut and Family-Owned: We are a local, family-owned business committed to providing responsible, clean-cut, and trustworthy service.
  • We Are Tidy and Respectful: We’ll leave your home as tidy as we found it. Our plumbing technicians wear shoe covers to protect your floors, and we always clean up after completing the job.
  • Payments Made Simple: We accept a range of payment methods for your convenience, including credit cards.
  • Written Guarantees: We offer written guarantees on our workmanship and on many new installations where we provide the fixture or fitting.

All of our work comes with a full one year guarantee—a real rarity in our industry. Contact us today with any questions that you may have.

Schedule your emergency plumbing services with us! 24/7 Plumbing We Show Up!

Day or Night, Weekends and Holidays

Call Now: 404-629-9478

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Serving
Douglasville, Lithia Springs, Powder Springs, Austell, Mableton, Symrna, Marietta, Kennesaw, Fairburn, South Fulton, Hiram, Dallas GA

Here’s What Our Customers Say

5/5

The people at New Era Plumbing are professional. They called as soon as I submitted a claim to my home warranted company. They showed up earlier than I expected and fixed the problem faster than I could have ever expected. I love this plumbing company!!!

– Lisa Wilson

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